We're here to help you succeed
Help & Support
Our support team is dedicated to helping you get the most out of CodeSubmit. Whether you need help setting up your first assessment or have questions about advanced features, we're here to assist.
Choose the support option that works best for your plan and needs.
Available across all plans
Support Options
All CodeSubmit customers receive comprehensive support to ensure your technical hiring process runs smoothly. Support levels vary by plan to match your team's needs.
Email Support
Get help via email with our 48-hour response time commitment. Available for all plans including Startup, Scaleup, and Business.
Intercom Support
Real-time chat support for immediate assistance. Available for Scaleup and Business plans for faster resolution of urgent issues.
Customer Success SLA
Dedicated customer success with guaranteed response times for both customer and candidate support. Available for Business plan.
We've found with CodeSubmit, the process isn't just simple for candidates, it's also giving our hiring managers a better idea of potential job performance.
Cillié Burger
Chief Technology Officer @ Klar!
